Are you currently looking for a hosting plan? Need help of choosing the right hosting plan? We are understand that there are alot of web developers out there that are probably not sure which hosting plan they should purchase. To make things easier though, for the first time web hosting clients Lunarpages has rolled out the Lunarpages plan wizard.
Here you can try Lunarpages plan wizard, Lunarpages will recommend you the most right hosting plan that based on your website requirements. The Lunarpages plan wizard will require you to answer a total of 15 questions that provided by Lunarpages, when after you have completed all the questions, you are able to find out the best hosting plan that fit your needs. Some of the questions included are:
- What kind of solution best describes your web hosting needs?
- What kind of website do you plan to host?
- What features are most important to you for your website’s needs?
- How many email accounts will you require? and much more
To learn more about Lunarpages, go to Lunarpages.com
In generally, lunarpages hosting is a large web hosting company offering wide range of web hosting services which including shared hosting, windows hosting, reseller hosting, vps hosting, dedicated server, and web design services. A complete range of web hosting product and services can be found at lunarpages web hosting.
A good web hosting company need to have a good technical support team. How good is lunarpages support team? Is lunarpages support team easily accessible? What is the waiting time and response time from lunarpages support team? You need to find out these!
Lunarpages support team can only be reach through phone support or email support. Either you give them a phone call or create an email ticket to reach lunarpages support. Lunarpages problem is that they not having live chat support available online!! Lunarpages live chat only available for sales chat, no technical support chat available at this moment.
With my 19 months of hosting experience with lunarpages, its quit hard to get reach of lunarpages support team through email ticket. Expect waiting time up to few hours or even the next day. For example my website went down few hours ago, not sure whats the problem. There is no live chat support and thus i can’t inform technical support team on the spot. And if i create an email ticket, it would take hours and my website might be up running already. For critical issue and issue with urgency, their support service need to be improved.
Today i need some helps from lunarpages hosting, and having some difficulties with lunarpages account. I am a bit lost and try to search some answer from lunarpages knowledgebase as well. Once i visiting the lunarpages helpdesk url at https://support.lunarpages.com/ … found out its totally new design and .. i am lost again.
This world is changing fast, and few weeks not visiting the helpdesk, its totally different now. So, i try to figure out how to send a support ticket to lunarpages. And seem like i need to sign up a new helpdesk account to do so. And i am trying hard to create a new account. Bad luck, it keep saying username already taken, email already in database. And who is using all my username and email here? I can’t retrieve my password either.
Bit confused at this point, and what i do next is post a new thread at lunarpages forums, and hopefully some people will give me a helping hands. Likely its a new helpdesk system, and i need to try again other time.
Go to Lunarpages.com
